Terms and Conditions
Last Updated: 22 June, 2025
Welcome to Marceline Studios. These Terms and Conditions outline our working process, payment policies, and client commitments. By starting a project with us, you agree to the following terms:
1. Payment Policy
We offer two flexible payment structures:
Option 1: 50/50 Payment Plan
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50% Advance – Required before starting the project.
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50% Final Payment – Due after we complete the project and present a live demo via Google Meet or a live preview link.
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Once final payment is received and approved by the client, the project will be uploaded to the client’s server.
Option 2: 30/40/30 Payment Plan
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30% Advance – Required before starting the project.
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40% Midway Payment – Collected once approximately 40% of the project is completed.
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30% Final Payment – Due before the final handover, after the project is completed.
Note: All payments must be made via bank transfer or Payoneer.
2. Agreement & Scope
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Before starting any project, a formal agreement will be signed by both parties.
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The project scope, deliverables, timeline, and payment terms will be clearly mentioned in the agreement.
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We do not take on work outside of the signed agreement.
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Small adjustments or minor tasks may be considered at our discretion, but nothing beyond the agreed-upon scope will be accepted without a revised agreement.
3. Communication Policy
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We believe in clear, focused communication — not endless meetings.
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You will receive one or more updates per week on project progress.
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We do not engage in excessive or unnecessary meetings or frequent update requests that slow down the workflow.
4. Project Delivery & Deadlines
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We take deadlines seriously and are committed to delivering on time as per the agreement.
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Any delays from the client side (content, approvals, etc.) may impact the delivery timeline.
5. Final Handover
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Upon full payment and final approval, the project will be handed over and uploaded to the client’s server.
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After handover, any further changes or updates may be treated as a new task or phase.
6. Payment Methods
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We accept payments through the following channels:
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Bank Transfer
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Payoneer
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7. Respectful Collaboration
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We aim to create a stress-free and respectful environment for both our team and clients.
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We expect clear communication, timely feedback, and mutual respect throughout the project journey.